APPOINTMENT
  • Hours
    • Mon 8:00AM - 5:30PM
    • Tue 8:00AM - 5:30PM
    • Wed 8:00AM - 5:30PM
    • Thu 8:00AM - 5:30PM
    • Fri 8:00AM - 5:30PM
    • Sat Closed
    • Sun Closed
    • MORE >
  • Richey's Automotive
    188 Automotive Ln
    Hickory, NC 28601
828-495-7210
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REVIEWS

At Richey's Automotive, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Richey's Automotive to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Richey's Automotive:


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11/29/2024

This place is seriously the best! As a young woman who knows nothing about cars, the people here never make me feel stupid, are happy to go more in detail about things that I have questions about, and everything is priced extremely well. Everyone here is so great and knowledgeable, I wish if every auto shop was like this! Go to Richey’s!



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10/14/2024

There is nothing to say negative about this shop-period. Friendly, knowledgeable, just good people. Sit down and talk to you. His philosophy is simple. I don’t write reviews but this shop is over the top!! They know automobiles and most of all people.



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06/28/2024

Easy to schedule repairs/maintenance, quality work and reasonable prices.



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05/30/2024

Always a great place to get my car services



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04/25/2024

Always honest and fair.



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12/02/2019

+Chris has been looking after my automobiles for 30 years. He has always been fair and honest in all my dealings. If he told me something needed to be taken care of he fixed it. if something was unnecessary he told me it was so. I still depend on his knowledge and honesty.



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05/15/2024

Great service. No surprises.



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05/06/2024

Great People, Great Service, Great Prices. 10/10



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05/02/2024

Nice people and up front pricing. Came in below estimated. Will definitely recommend anyone to try them out.



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04/29/2024

They truly are phenomenal and very kind! Kindness goes a long way and a honest man. Highly recommend!



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01/20/2020

We would not trust anyone else to work on our vehicles. Always willing to work us in. Great service and staff!!



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04/15/2024

They did my repairs as usual quickly and well. I have done business with Chris for many years, I trust him to be honest and fair with me.



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04/11/2024

Great service at reasonable prices and a place where I don't feel like I am being taken advantage of.



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04/02/2024

Great job, as always.



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11/23/2022

Job well done. Thanks



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02/29/2024

They did a good job fixing my water pump on my mustang ,?



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02/16/2020

Worked me in schedule, kept me updated after checking vehicle.



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02/06/2024

5 Stars!



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05/23/2023

Always get good and honest service at Richeys Automotive. Well. Satisfied.



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02/06/2024

Chris and his team are always staying on top of what is needed on our vehicles. Always fair on prices and always friendly and ready to answer any questions if possible.



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01/25/2024

I have always had great, reliable, and most importantly honest service here! We will continue to only use Mr Richie for all of our auto care needs!



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01/03/2024

They are always wonderful-got us right in and right out in good order.?



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01/13/2024

Clean organized shop. New struts and radiator hose repair done on the mini. Well done!



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01/03/2024

Been going to Richey,s for many years. Never disappointed. They always do great work. I trust them more than anyone else. Prices are always very fair. Receptionists and mechanics are friendly and helpful. Chris is always willing to answer questions and has always been a good friend.



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01/03/2024

Excellent auto repair, skilled knowledgeable mechanics. Good customer service. Local to us.



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12/21/2023

Mr Richey and his tech got me in and out very quickly.



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12/05/2023

Honest and friendly people.



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12/04/2023

repairs completed promptly and at reasonable cost.



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10/19/2021

I have used Richey Automotive for a few years now, Chris and his team are top notch. They have always diagnosed the problem and called to let me know what the repairs needs to be done and an estimate amount it will cost. Chris always has fair pricing on all his work. They are very professional, office staff and Chris are very nice, Good people to do business with. They have my business going forward to the future. TRUST ALL YOUR AUTOMOTIVE NEEDS TO RICHEY AUTOMOTIVE. GOOD PEOPLE. ?



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10/25/2023

Fixed my old ford truck. Now running great. Excellent customer service.



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10/25/2023

Been looking for a reliable and trustworthy auto shop for awhile now. Very glad I found this shop. Thanks Chris



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09/21/2023

I love my car and i loved the service!



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07/06/2022

Great service



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09/20/2023

We have been using them for several years and have always been happy with the service that we have received.



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09/07/2023

This place is great. Customer service is excellent. They took care of my vehicle. I do not see any issue with returning for more auto service in the future.



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08/07/2023

Did the work quickly and at a good price.



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08/03/2023

I will always take my vehicles to Richey’s. All the staff are professional, supportive, and trustworthy. My transmission was failing. They gave me all the options and what I could expect if I chose that option. They replaced my transmission and they found another issue and fixed it. They could have left the damaged part and it would have cost a lot to fix it. Then they did not charge me labor for the extra. After I took my car home, there was a small leak of coolant and I drove it back on Monday. The owner Chris had an appointment out of town. He stayed an extra thirty minutes to look at my car. He is a true professional. Very patient and kind. My car is fixed and I am so lucky I took my car here.



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07/25/2023

Every service and interaction I have had with Richey’s has been excellent. I’m able to get in quickly, usually same week, and price is always fair. Would not go anywhere else!



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07/13/2023

nice people and great work



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06/15/2023

Chris and his gang are top notch.



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06/08/2023

Very happy with all the work done at Richeys Automotive.



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06/07/2023

Great job..thank you



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05/31/2023

Very well pleased with the work done on our Honda Civic. Will recommend these folks and will definitely use them again.



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05/09/2021

Went in for a NC inspection and a service on my 2015 F150. Always very punctual and the value of their services are top notch



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05/04/2023

I was very impressed with the responsiveness, I called in under 24 hours I had a new alternator and was back on the road. It could have been much worse. Thank you Richey’s!



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04/30/2023

We love Chris and his staff! They always take great care of our vehicles.



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04/16/2023

Highly recommend them - excellent service ! Very happy with all the work the team did on my wife's VW Atlas ( brakes & rotors - after the local main dealer missed the wear issues :-( ) and my daughters Jetta ( regular scheduled maintenance ). Will definitely now take all our vehicles to Richey's in future... friendly, knowledgeable - far better than main dealerships....



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04/11/2023

They are fast affordable tell you exactly what is wrong with your vehicle they don't give you any kind of run around.



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04/01/2023

Have a 2009 bmw 328i that everyone always says they are so hard to work on etc etc. They have no issue working on it and his parts are not marked way up. My favorite part about him working on my car- I don't have to take it back ; it was fixed the first time.



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01/14/2022

They are always quick and friendly



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03/06/2023

Excellent work



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02/28/2023

I have a 2012 Tahoe and had my transmission replaced and Chris at Ritchie’s was awesome. Car has a running great. I would 1000% recommend them for your repairs.



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02/27/2023

Richeys auto checked and evaluated my front brake system. I had a issue on a recent trip. Richeys confirmed my pads were still good and the rotors were in good shape. Their honesty was a welcome interaction and I will use them on future auto issues.



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02/22/2023

Did a wonderful job on my Mom's car.



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02/18/2023

Richey's is quick, competent, affordable and most of all honest. I very highly recommend them. Choices are limited for Volvo repair in this area. So glad I found Richey's Automotive instead of having to keep going to the dealership with their exorbitant prices.



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02/11/2023

Superior service. Friendly staff. Highly recommend.



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07/29/2021

Richey's did an excellent job replacing the Gear Shift Cable & Rotating and Balancing the Tires on my 2010 Hyundai Elantra GLS! Had my car back in a Day And Half! Will be going back for any other work that I may need done! Thank You Chris for all Your Help With Situation With My With My Hyundai Elantra GLS! The Staff was Very Friendly & Extremely Helpful!????



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02/01/2023

Always taken care of my vehicles and those of my family. Dependable, reliable, knowledgeable and reasonably priced! Chris and his staff are the very best!



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01/28/2023

Great people and great service. I would highly recommend



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01/06/2023

Great place with quality work at honest prices.



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12/16/2022

Took a lot of time trying to find why truck wasn't taking fuel in gas tank. Was hard to find but they found it.



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12/15/2022

Chris made sure my Subaru was serviced properly the first time using the correct fluids. Honesty and quality first, that is the way everyone should be treating there customers



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11/15/2022

I reached out to Richey's Automotive and was very impressed at their level of service and attentiveness. The receptionist was very friendly and helped me with what I needed immediately. This shop knows what they are doing. I'd definitely recommend them!



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10/20/2021

Always great service, even better folks.



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08/29/2022

This business is very personable and willing to take the time to make sure you understand the situation and how they plan to fix things. For any local that can stop by here, I highly recommend it



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08/28/2022

Diagnosed on Monday and was fixed by Wed. Was very affordable and now running better than when I bought my truck, phenomenal work and price. Chris took time to show me what i did wrong on my tune up, 5.4 triton, and got her straitened out. THANK YOU!!



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08/25/2022

Excellent job



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02/19/2022

Very friendly and good service, great price s!



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07/27/2022

Amazingly positive experience. Wonderful customer service and honest work/pricing. I will check here with all future automotive needs first!



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01/10/2021

7-22-2022 Update: Chris and team came to my rescue once again and returned my 1986 Silverado to first rate performance condition. This time he totally rebuilt the original transmission, replaced my exhaust system from the manifold back, fixed the A/C, adjusted the carburetor and fixed several electrical issues. Chris and his team are true professionals. My truck was originally my fathers and it has great sentimental value. Chris understands my commitment to keep the truck in serviceable order and goes well beyond the call of duty to help. I totally trust his judgement and respect his knowledge. ————————————————— 2021 - Chris and his team are a dedicated group of professionals. Chris shoots you straight, and you can depend on his vehicle assessment. He’s kept my 1986 Silverado on the road and performing well for almost 20 years. Finding a mechanic who you can trust and who still works on 30+ year-old vehicles, provides peace of mind. I strongly recommend Chris and his team .



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07/06/2022

Richey's Automotive puts my mind at ease when it comes to auto maintenance . Chris is truthful and honest about all repairs. Service is done in a timely manner. I am very happy with Richey's Automotive.



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07/05/2022

Can't say enough good things about them. I'm kind of new to the area but they made me feel so welcome. Prices are good and very honest people. I cant thank them enough.I will continue to use Richey's.



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06/06/2022

Did awesome job keep me updated and informed on issues highly recommend!!!! Got my Betsy back on the road!!! So thankful!!!



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06/02/2022

Fast excellent service.



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04/11/2022

Professional, Dependable & Courteous??



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03/03/2022

I went here on a recommendation. It went very smoothly. Chris was friendly and polite. The work was done when promised. Also, they seem to be fair with their prices.



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02/07/2022

Brought my 86 GMC truck in for exhaust and brake issues to Richey's Automotive and was able to pick it a few days later with all problems resolved. They do good work and are reasonable with their prices. I have used them many times before and had the same great experience.



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01/21/2022

Very trustworthy and attention to detail. Feels like family. Would definitely recommend.



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01/11/2022

Great servicing for my Honda Ridgeline truck and Acura MDX SUV. Friendly and fast. Definitely will be using again.



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12/19/2021

Great shop with some of the best people in our area. Would highly recommend to anyone.



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12/13/2021

Richey's did a great job! I was very pleased with the service they provided. I would definitely recommend!



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11/20/2021

Excellent,they got me right in after I noted something needed help before cold temperature that night. And fixed truck and gave me soon appointment for my other car to protect it .they are wonderful



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11/11/2021

does great work. reasonable prices on time.



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11/03/2021

I had a new battery put in in Florida and it wasn’t properly installed, as the mercedes didn’t recognize it as a new battery. After multiple charges and jumps I ended up towing it into Chris. He analyzed the problem, kept it to make sure it was going to continue to run properly and returned it to me without any charges, other than 3 hours of labor. I trust this business to only do what is necessary.



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10/26/2021

They did an amazing job on my Mini!! They were professional, courteous, thorough, fast, and reasonably priced. It is hard to find someone that does quality work on Mini Coopers, but Richey's did an excellent job! I highly recommend them and will use them again.



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01/24/2021

GREAT, QUICK SERVICE!!!!



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11/11/2020

Great service done in a timely manner. Would highly recommend. I always come here for all my automotive needs. Great people.



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08/09/2021

Replaced faulty clamp on transmission line and topped off transmission fluid. Always professional and honest place to get my vehicles repaired or serviced.



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08/08/2021

Great place to do business have to price of a dealership



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07/26/2021

Excellent service experience from an experienced, professional service team. I will be a repeat customer.



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07/21/2021

Honest, affordable and great technicians Able to work on anything from classic cars to newer vehicles



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06/24/2021

Richey was very kind and understanding in the frustration I was having in getting my Hyundai tucson repaired because the previous auto repair man at accurate auto clinic couldn't figure out what the problem was after three months of trying, that only toke Richey one day to diagnose and fix in just a few days ! Thank you ! I would recommend mind him to anyone having problems with their car !



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06/09/2021

If you are looking for the highest quality automotive mechanical and/or electrical service at a fair price , this is the place to go. They do it right!



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05/20/2021

Wonderfully nice staff in office and the mechanics made me feel at ease about my car. My car needed some maintenance and now it is running great and the price was affordable. Will definitely be taking my car back if needed. highly recommend them.



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12/08/2020

Richey's Automotive was extremely professional and went above and beyond for me. This is the second time we've used their service for routine work. Highly reasonable pricing, very friendly and outgoing. Thanks again!



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05/15/2021

My favorite place for auto repair and maintenance. Knowledgeable and professional staff. Reasonable costs.



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05/14/2021

I have had all my Automotive repairs done at Richey's Automotive and I would not go anywhere else. I am far from being a mechanic but I feel completely at ease when Chris tells me I do or do not need a certain repair. I also know the work will be done right and it will last. If you need auto repair go see Richey's Automotive.



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02/06/2020

I was very well pleased with the work done on my auto at Richey's Automotive.



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05/11/2021

I love Richey's Automotive! We moved from NY 6 years ago and discovered Richey's. We will not go ANYWHERE else. They are trustworthy, welcoming, I don't mind getting my car worked on..they treat you like Family. The garage is always clean, can't beat the service.



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01/29/2020

Richey's was honest and above board with my van problem and discussed whether or not I should pursue fixing it. Love these people. Have used them for years!



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04/09/2021

Definitely going to go here more often, been needing some work done on my car and they were able to get me in and work on my car for very fair price quoted me a price and needed something else minor looked at and the price after was lower then quoted witch surprised me and really appreciate it. Definitely recommend



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03/24/2021

They are honest and get on your vehicle as soon as possible not bad priced either tbh for mechanic they work good



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03/09/2021

Amazing mechanics. Amazing service and the best prices. Will work with you if need be and right now, every cent counts



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02/20/2021

Richie's they so quality work at a decent price



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01/27/2021

Great people and great place ... fixed an oil leak and a transmission leak. Service was excellent and value was great



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02/02/2021

My Acura wouldn’t start (not even jump start) so I called Richey’s. It took them a couple of hours to diagnose the problem after I had my car tow to them. It was a broken starter. They also replaced the battery (which they believed to be the reason for the broken starter; and I knew independently without telling them that the battery was no good as I measured the voltage after charging it at home) and I asked them to do a wheel alignment which I was about to do anyway. The owner even gave me a ride to their shop after they performed all the services (which was about 1day after they got my car) since I was stranded with nobody else to drive me. The car has been running very nicely since then, and they have a life warranty on the starter (only labor cost would be required should anything happen) and they have a 6 year warranty on the battery (and if anything happens with the battery within 30months they would replace it without any charge). In overall it was a pleasant experience and I believe they are honest people. Price was also reasonable, they were able to charge less than their original quoted estimate. Highly recommended to entrust your car service/repair needs to them!



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01/29/2021

Nice honest mechanic on duty



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01/23/2021

Chris and the crew always take care of business. Good work at a fair price. You never need to worry about your vehicle when it is in their care.



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01/18/2021

Very nice people. They communicate with me and honest about the work done. Everything they fixed are working nicely. Would recommend!



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12/18/2020

Always very professional and no upsales. Chris only advises the services you actually need.



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11/01/2020

Had my brakes done at Richie's automotive great job brakes are 100% better he also takes care of his disabled veterans he got me in right away job was done in the same day thank you so much I had no worries going there



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11/12/2020

I like the fact that I can take my vehicles there and not worry about them being took care of right.



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06/01/2020

We are always very pleased with Chris and the work he's done on several vehicles for us. We will continue using his business services as always. In todays society you don't find people that actually do what they tell you they will. Thanks Chris and staff!!!



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02/14/2020

GOOD Work



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09/03/2020

Love these guys!



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09/02/2020

Great service very friendly staff and understanding what expectations from the customer



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08/25/2020

I brought my car in for a diagnosis and got an honest breakdown of the cost for a repair,I appreciated the honesty and I would definitely use this shop again.



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08/12/2020

Great place to go



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05/26/2020

Always a great and friendly service at Richey's Automotive. Chris and his staff have always been friendly, honest and trust worthy. When your car or truck is in need of repairs Chris is always knowledgeble and reliable. I would recommend their services for all your auto and boat repairs. It also doesn't hurt that he is a "Earnhardt " fan ! As I am too! #3 :)



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06/28/2020

Great service,,, very prompt,,, definitely the place to take your vehicle with any service you might need.



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06/25/2020

First time having my vehicle worked on since I have lived in Hickory. I looked at reviews and chose Richeys Automotive. Best decision ever! They are GREAT! Very friendly staff, very cost friendly, and quick service.



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01/24/2020

Always the best



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10/02/2019

Great job. Just what I have come to expect since using Richey Automotive for more than 40 years.



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10/26/2019

Great service and staff



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10/14/2019

Excellent!!! Great service, caring and honest!!! Thank you so much for helping me!!!



09/01/2020

Chris and the crew at Richey's Automotive are awesome!! Chris went out of his way to make sure my sons truck was running correctly. It now runs great!! If you need a repair on your vehicle. I highly recommend Richey's Automotive. They will do a great job at a fair price. Thank you Richey's Automotive for a great job!!


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Chris, Lori, and the gang are great!


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Excellent and timely service.


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Very short wait time. People are always friendly.


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Always EXCELLENT!!!


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Fast efficient service - that I can trust!


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My vehicle had an issue 2 days before Christmas Eve. Richey's Automotive was not sure they could diagnose the issue let alone fix it before the Holiday break. They fixed it the next day and had it back to me so we would not be stranded over the Christmas Holiday! The parts were still under warranty which saved me a bunch of money. I was thrilled to say the least. This company is stellar and I am happy to be a customer there. So Grateful!!


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Richey's Automotive is the best auto mechanic's shop around. They're very knowledgable and friendly. They do fantastic work too!


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Very good job.


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Recently got an oil change. It was done in the time promised, and the folks there are the best!


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Great service always!


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Excellent and timely service.


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Always friendly and work is fast.


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Always does a good job and tells me what they find when working on my truck. Thanks.


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Always get great service.


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Richey tells it like it is, but he is polite and courteous. His service leaves nothing to be done. Slighty pricey, but worth every penny. Easily a five star.


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Richey's is the place to go!


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Did a great job in timely manner.


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Excellent! Will see you next time I am in town!


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Chris always takes time to do the job right and in a timely manner.


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Thank you for always taking good care of me!!!!


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Very helpful, knowledgeable and friendly!


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Always good service.


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Great service, reasonable price, in and out when they say it will be. Very friendly and personable!


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Well satisfied with service and availability.


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Richey's Automotive is very efficient and timely. Pricing is reasonable. Have used them for years and been very pleased.


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Always pleasant and courteous.


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Always receive the best service at Richey's Automotive!


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The workmanship was spot on. Excellent service at a fair price.


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Great job! I now have cool air.


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They are the perfect single woman's auto repair. It's like dealing with family. They CARE!


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We trust the care of all of our vehicles to Richey's. Their service is always prompt, friendly, and thorough. Plus they have one heck of a fish fry in December for customer appreciation! Nice folks!


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Thanks for fixing my car.


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Always do a great job.


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Great and friendly service. Always reminds you of coupons on their website for service.


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Outstanding service for many years!


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They are always able to work me into their schedule. Lori is so courteous and helpful.


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Excellent attention to my vehicle. Really appreciate the kind and thoughtful performance of the associates. My pick for all the service to my vehicles and boats! AAA+++


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Been taking my cars to Richey's for over 25 years and have always been happy and satisfied with his service.


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Great just like always.


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I had excellent service as I always do.


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Excellent service.


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Great folks. Great service. Professional and courteous.


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Great!!


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Excellent diagnostics & repair!


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Great service!


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Prompt service with a smile!


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Richey's has always provided good service and is a company I trust for reliable honest service for all my vehicles. This past visit was no exception. They deliver on time at a fair price.


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Great job. I recommend to everyone.


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We just moved to the area in April. Discovered Richey's Automotive. We love the place! Clean garage, friendly service, and VERY trustworthy!! I recommend them to ALL of my friends!!


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Would not take any vehicle anywhere else for service. Honest and kind. Excellent work and very fair.


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We have been going to Richey's Automotive for all our car's servicing for 9 years. You have always been fair and honest. We would highly recommend you to everyone!! Thanks for all you've done to keep our cars going!!


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Richey's Automotive has been our choice for car service for over 15 years! They are very reliable & trustworthy, and we have always received excellent service!


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Service and work are always excellent at Richey's.


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Excellent service!! Will be back.


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Richey's Automotive has been taking care of my family's cars for twenty years. My family's cars include my work van, my wife's car, my daughter's car, and my sons' cars. I have never had a service or repair problem with Richey's, they always give first rate service.


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Excellent service as always.


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I will always trust my vehicles to Richey's Auto. 1st class service and nothing left untouched. 5 stars every single visit.


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We have always received excellent service at Richey's. We take all our cars there to be serviced and have bought a couple of cars from him. We always get excellent service at a reasonable price. Love dealing with them on any issue.


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Very friendly people, awesome service, can't ask for any more....except doughnuts in the waiting area...jk.


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Wonderful service! Especially in Todd Baker, the mechanic who works on our vehicles!


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The people at Richey's took good care of me in my situation. They understood this was my work vehicle and got me back on the road very quickly. They were Professional, Honest, and Fair. I would recommend them to anyone.


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Great service.


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Always professional and courteous. Won't go anywhere else.


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They are wonderful. I was told I needed an alternator, and it turned out that all I needed was a battery.


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Good service as usual. I have been using Richey's Automotive for more than 30 years.


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We had no problems. Service went well.


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I do not take my vehicles anywhere else, because I know that Richey's will do the job right. They stand behind their work, and all their work has been to my satisfaction.


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Chris and his crew have been taking care of this Ram for the last 10 years. Had my Dakota before that. Does a great job. No surprises after I take the truck home. My job depends upon this truck, and I don't trust anyone else to do the job. Not as important as the quality work Chris does but important just the same...I am never treated as less intelligent because I am female at Richey's.


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Courteous and professional! Todd Baker was the mechanic on my job, and he was not only honest but fair!


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Very good service as usual. I bring my car and my truck to Richey's. I also bring my boat there. Service is always excellent.


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Without question the most trusted.


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Richey is trustworthy. I have been going to him for years. I wouldn't go anywhere else.


Discover More About Reviews and Repair Services At Richey's Automotive in Hickory

Auto Repair Near Bethlehem
Auto Repair Near Caldwell County
Auto Repair Near Burke County

SAVINGS & SPECIALS

3% DISCOUNT IF YOU PAY WITH CASH!

TESTIMONIALS

This place is seriously the best! As a young woman who knows nothing about cars, the people here never make me feel stupid, are happy to go more in detail about things that I have questions about, and everything is priced extremely well. Everyone here is so great and knowledgeable, I wish if every auto shop was like this! Go to Richey’s!
, 11/29/2024
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  • Jasper Engines & Transmissions
  • Kendall
  • NAPA  Auto Care


  • Car Care Aware
  • 188 Automotive Ln
    Hickory, NC 28601
828-495-7210