Customer Reviews

This place is seriously the best! As a young woman who knows nothing about cars, the people here never make me feel stupid, are happy to go more in detail about things that I have questions about, and everything is priced extremely well. Everyone here is so great and knowledgeable, I wish if every auto shop was like this! Go to Richey’s!

Anna Miller

There is nothing to say negative about this shop-period. Friendly, knowledgeable, just good people. Sit down and talk to you. His philosophy is simple. I don’t write reviews but this shop is over the top!! They know automobiles and most of all people.

GC and AC Trans

Easy to schedule repairs/maintenance, quality work and reasonable prices.

Brent Little

Always a great place to get my car services

Howard Williams

Always honest and fair.

David Rivers

+Chris has been looking after my automobiles for 30 years. He has always been fair and honest in all my dealings. If he told me something needed to be taken care of he fixed it. if something was unnecessary he told me it was so. I still depend on his knowledge and honesty.

Eddie Dease

Great service. No surprises.

Randy Stafford

Great People, Great Service, Great Prices. 10/10

Tyler Payne

Nice people and up front pricing. Came in below estimated. Will definitely recommend anyone to try them out.

Alberta Wright

They truly are phenomenal and very kind! Kindness goes a long way and a honest man. Highly recommend!

Haley Michal

We would not trust anyone else to work on our vehicles. Always willing to work us in. Great service and staff!!

Kathy Cummings

They did my repairs as usual quickly and well. I have done business with Chris for many years, I trust him to be honest and fair with me.

Ron Jarvis

Great service at reasonable prices and a place where I don't feel like I am being taken advantage of.

Brandy B

Great job, as always.

Connie Bowman

Job well done. Thanks

John Buston

They did a good job fixing my water pump on my mustang ,?

michael branham

Worked me in schedule, kept me updated after checking vehicle.

Judy Evans

5 Stars!

alvis anthony

Always get good and honest service at Richeys Automotive. Well. Satisfied.

Ann Sites

Chris and his team are always staying on top of what is needed on our vehicles. Always fair on prices and always friendly and ready to answer any questions if possible.

Randy Parsons

I have always had great, reliable, and most importantly honest service here! We will continue to only use Mr Richie for all of our auto care needs!

tracy valdes

They are always wonderful-got us right in and right out in good order.?

Judy Mack

Clean organized shop. New struts and radiator hose repair done on the mini. Well done!

Stephen Richards

Been going to Richey,s for many years. Never disappointed. They always do great work. I trust them more than anyone else. Prices are always very fair. Receptionists and mechanics are friendly and helpful. Chris is always willing to answer questions and has always been a good friend.

gregory dornan

Excellent auto repair, skilled knowledgeable mechanics. Good customer service. Local to us.

Vicky Sherrill

Mr Richey and his tech got me in and out very quickly.

Chris Craig

Honest and friendly people.

Freida Farr

repairs completed promptly and at reasonable cost.

Dennis Cloer

I have used Richey Automotive for a few years now, Chris and his team are top notch. They have always diagnosed the problem and called to let me know what the repairs needs to be done and an estimate amount it will cost. Chris always has fair pricing on all his work. They are very professional, office staff and Chris are very nice, Good people to do business with. They have my business going forward to the future. TRUST ALL YOUR AUTOMOTIVE NEEDS TO RICHEY AUTOMOTIVE. GOOD PEOPLE. ?

Ann Brevard

Fixed my old ford truck. Now running great. Excellent customer service.

Matt Dyson

Been looking for a reliable and trustworthy auto shop for awhile now. Very glad I found this shop. Thanks Chris

Mike Koenig

I love my car and i loved the service!

JustPush21

Great service

Dwight Hollar

We have been using them for several years and have always been happy with the service that we have received.

sresource20021

This place is great. Customer service is excellent. They took care of my vehicle. I do not see any issue with returning for more auto service in the future.

Tamika Haggins

Did the work quickly and at a good price.

Cindy Burns

I will always take my vehicles to Richey’s. All the staff are professional, supportive, and trustworthy. My transmission was failing. They gave me all the options and what I could expect if I chose that option. They replaced my transmission and they found another issue and fixed it. They could have left the damaged part and it would have cost a lot to fix it. Then they did not charge me labor for the extra. After I took my car home, there was a small leak of coolant and I drove it back on Monday. The owner Chris had an appointment out of town. He stayed an extra thirty minutes to look at my car. He is a true professional. Very patient and kind. My car is fixed and I am so lucky I took my car here.

Andie Whalen

Every service and interaction I have had with Richey’s has been excellent. I’m able to get in quickly, usually same week, and price is always fair. Would not go anywhere else!

Lindsay Garbely

nice people and great work

mike gu.l

Chris and his gang are top notch.

Nova Sky

Very happy with all the work done at Richeys Automotive.

Ann

Great job..thank you

eric kemper

Very well pleased with the work done on our Honda Civic. Will recommend these folks and will definitely use them again.

John Wilson

Went in for a NC inspection and a service on my 2015 F150. Always very punctual and the value of their services are top notch

Barney Stephens

I was very impressed with the responsiveness, I called in under 24 hours I had a new alternator and was back on the road. It could have been much worse. Thank you Richey’s!

Jordan Finley

We love Chris and his staff! They always take great care of our vehicles.

Lisa Fraser

Highly recommend them - excellent service ! Very happy with all the work the team did on my wife's VW Atlas ( brakes & rotors - after the local main dealer missed the wear issues :-( ) and my daughters Jetta ( regular scheduled maintenance ). Will definitely now take all our vehicles to Richey's in future... friendly, knowledgeable - far better than main dealerships....

Richard Boyens

They are fast affordable tell you exactly what is wrong with your vehicle they don't give you any kind of run around.

Kassie Milsap

Have a 2009 bmw 328i that everyone always says they are so hard to work on etc etc. They have no issue working on it and his parts are not marked way up. My favorite part about him working on my car- I don't have to take it back ; it was fixed the first time.

Rodney Long

They are always quick and friendly

Joyce Snyder

Excellent work

Clifton Barrier

I have a 2012 Tahoe and had my transmission replaced and Chris at Ritchie’s was awesome. Car has a running great. I would 1000% recommend them for your repairs.

Russell McIver

Richeys auto checked and evaluated my front brake system. I had a issue on a recent trip. Richeys confirmed my pads were still good and the rotors were in good shape. Their honesty was a welcome interaction and I will use them on future auto issues.

David Hart

Did a wonderful job on my Mom's car.

Susan Starnes

Richey's is quick, competent, affordable and most of all honest. I very highly recommend them. Choices are limited for Volvo repair in this area. So glad I found Richey's Automotive instead of having to keep going to the dealership with their exorbitant prices.

Terri Mackay

Superior service. Friendly staff. Highly recommend.

Melinda Horton

Richey's did an excellent job replacing the Gear Shift Cable & Rotating and Balancing the Tires on my 2010 Hyundai Elantra GLS! Had my car back in a Day And Half! Will be going back for any other work that I may need done! Thank You Chris for all Your Help With Situation With My With My Hyundai Elantra GLS! The Staff was Very Friendly & Extremely Helpful!????

Gemma Remolde

Always taken care of my vehicles and those of my family. Dependable, reliable, knowledgeable and reasonably priced! Chris and his staff are the very best!

Beverly Teague

Great people and great service. I would highly recommend

Cheri Kiley

Great place with quality work at honest prices.

Jason Newhouse

Took a lot of time trying to find why truck wasn't taking fuel in gas tank. Was hard to find but they found it.

Dickie Hall

Chris made sure my Subaru was serviced properly the first time using the correct fluids. Honesty and quality first, that is the way everyone should be treating there customers

joseph tackas

I reached out to Richey's Automotive and was very impressed at their level of service and attentiveness. The receptionist was very friendly and helped me with what I needed immediately. This shop knows what they are doing. I'd definitely recommend them!

Matthew Smith

Always great service, even better folks.

Doloros Bolick

This business is very personable and willing to take the time to make sure you understand the situation and how they plan to fix things. For any local that can stop by here, I highly recommend it

Thuy Vuong

Diagnosed on Monday and was fixed by Wed. Was very affordable and now running better than when I bought my truck, phenomenal work and price. Chris took time to show me what i did wrong on my tune up, 5.4 triton, and got her straitened out. THANK YOU!!

Jeremy Jones

Excellent job

Robin Houston

Very friendly and good service, great price s!

Jimmy Frame

Amazingly positive experience. Wonderful customer service and honest work/pricing. I will check here with all future automotive needs first!

Steven Sanderson

7-22-2022 Update: Chris and team came to my rescue once again and returned my 1986 Silverado to first rate performance condition. This time he totally rebuilt the original transmission, replaced my exhaust system from the manifold back, fixed the A/C, adjusted the carburetor and fixed several electrical issues. Chris and his team are true professionals. My truck was originally my fathers and it has great sentimental value. Chris understands my commitment to keep the truck in serviceable order and goes well beyond the call of duty to help. I totally trust his judgement and respect his knowledge. ————————————————— 2021 - Chris and his team are a dedicated group of professionals. Chris shoots you straight, and you can depend on his vehicle assessment. He’s kept my 1986 Silverado on the road and performing well for almost 20 years. Finding a mechanic who you can trust and who still works on 30+ year-old vehicles, provides peace of mind. I strongly recommend Chris and his team .

Mark Hooks

Richey's Automotive puts my mind at ease when it comes to auto maintenance . Chris is truthful and honest about all repairs. Service is done in a timely manner. I am very happy with Richey's Automotive.

Sharon Reece

Can't say enough good things about them. I'm kind of new to the area but they made me feel so welcome. Prices are good and very honest people. I cant thank them enough.I will continue to use Richey's.

Nolly

Did awesome job keep me updated and informed on issues highly recommend!!!! Got my Betsy back on the road!!! So thankful!!!

Tiffany Sayre

Fast excellent service.

Robert Bolick

Professional, Dependable & Courteous??

Bonnie Zimmerman

I went here on a recommendation. It went very smoothly. Chris was friendly and polite. The work was done when promised. Also, they seem to be fair with their prices.

brenda h

Brought my 86 GMC truck in for exhaust and brake issues to Richey's Automotive and was able to pick it a few days later with all problems resolved. They do good work and are reasonable with their prices. I have used them many times before and had the same great experience.

Tim Fox

Very trustworthy and attention to detail. Feels like family. Would definitely recommend.

Paulette Huffman

Great servicing for my Honda Ridgeline truck and Acura MDX SUV. Friendly and fast. Definitely will be using again.

Tim Hanks

Great shop with some of the best people in our area. Would highly recommend to anyone.

jake dawg

Richey's did a great job! I was very pleased with the service they provided. I would definitely recommend!

Roberta S

Excellent,they got me right in after I noted something needed help before cold temperature that night. And fixed truck and gave me soon appointment for my other car to protect it .they are wonderful

Wanda Peckham

does great work. reasonable prices on time.

Bob Willett

I had a new battery put in in Florida and it wasn’t properly installed, as the mercedes didn’t recognize it as a new battery. After multiple charges and jumps I ended up towing it into Chris. He analyzed the problem, kept it to make sure it was going to continue to run properly and returned it to me without any charges, other than 3 hours of labor. I trust this business to only do what is necessary.

Carol Coffinger

They did an amazing job on my Mini!! They were professional, courteous, thorough, fast, and reasonably priced. It is hard to find someone that does quality work on Mini Coopers, but Richey's did an excellent job! I highly recommend them and will use them again.

Leah Lombardy Bruce

GREAT, QUICK SERVICE!!!!

Jerry Miller

Great service done in a timely manner. Would highly recommend. I always come here for all my automotive needs. Great people.

Ron Atwood

Replaced faulty clamp on transmission line and topped off transmission fluid. Always professional and honest place to get my vehicles repaired or serviced.

Michael Miller

Great place to do business have to price of a dealership

Lloyd Hall

Excellent service experience from an experienced, professional service team. I will be a repeat customer.

Rick Harris

Honest, affordable and great technicians Able to work on anything from classic cars to newer vehicles

Kent Elliott

Richey was very kind and understanding in the frustration I was having in getting my Hyundai tucson repaired because the previous auto repair man at accurate auto clinic couldn't figure out what the problem was after three months of trying, that only toke Richey one day to diagnose and fix in just a few days ! Thank you ! I would recommend mind him to anyone having problems with their car !

Jennifer Honeycutt

If you are looking for the highest quality automotive mechanical and/or electrical service at a fair price , this is the place to go. They do it right!

Glenn Merlen

Wonderfully nice staff in office and the mechanics made me feel at ease about my car. My car needed some maintenance and now it is running great and the price was affordable. Will definitely be taking my car back if needed. highly recommend them.

Donna Walton

Richey's Automotive was extremely professional and went above and beyond for me. This is the second time we've used their service for routine work. Highly reasonable pricing, very friendly and outgoing. Thanks again!

Dianne Phillips

My favorite place for auto repair and maintenance. Knowledgeable and professional staff. Reasonable costs.

Vicky Smathers

I have had all my Automotive repairs done at Richey's Automotive and I would not go anywhere else. I am far from being a mechanic but I feel completely at ease when Chris tells me I do or do not need a certain repair. I also know the work will be done right and it will last. If you need auto repair go see Richey's Automotive.

Tom Triplett

I was very well pleased with the work done on my auto at Richey's Automotive.

Ann Sites

I love Richey's Automotive! We moved from NY 6 years ago and discovered Richey's. We will not go ANYWHERE else. They are trustworthy, welcoming, I don't mind getting my car worked on..they treat you like Family. The garage is always clean, can't beat the service.

nancy dockery

Richey's was honest and above board with my van problem and discussed whether or not I should pursue fixing it. Love these people. Have used them for years!

Vicki Comer

Definitely going to go here more often, been needing some work done on my car and they were able to get me in and work on my car for very fair price quoted me a price and needed something else minor looked at and the price after was lower then quoted witch surprised me and really appreciate it. Definitely recommend

Ariel Miller

They are honest and get on your vehicle as soon as possible not bad priced either tbh for mechanic they work good

James Haught

Amazing mechanics. Amazing service and the best prices. Will work with you if need be and right now, every cent counts

Steve Shook

Richie's they so quality work at a decent price

David Layne

Great people and great place ... fixed an oil leak and a transmission leak. Service was excellent and value was great

Kelly Hoover

My Acura wouldn’t start (not even jump start) so I called Richey’s. It took them a couple of hours to diagnose the problem after I had my car tow to them. It was a broken starter. They also replaced the battery (which they believed to be the reason for the broken starter; and I knew independently without telling them that the battery was no good as I measured the voltage after charging it at home) and I asked them to do a wheel alignment which I was about to do anyway. The owner even gave me a ride to their shop after they performed all the services (which was about 1day after they got my car) since I was stranded with nobody else to drive me. The car has been running very nicely since then, and they have a life warranty on the starter (only labor cost would be required should anything happen) and they have a 6 year warranty on the battery (and if anything happens with the battery within 30months they would replace it without any charge). In overall it was a pleasant experience and I believe they are honest people. Price was also reasonable, they were able to charge less than their original quoted estimate. Highly recommended to entrust your car service/repair needs to them!

David Hoch

Nice honest mechanic on duty

Vickie McPherson

Chris and the crew always take care of business. Good work at a fair price. You never need to worry about your vehicle when it is in their care.

Mike Fisher

Very nice people. They communicate with me and honest about the work done. Everything they fixed are working nicely. Would recommend!

Bee Vang

Always very professional and no upsales. Chris only advises the services you actually need.

Phillip Little

Had my brakes done at Richie's automotive great job brakes are 100% better he also takes care of his disabled veterans he got me in right away job was done in the same day thank you so much I had no worries going there

Skip Frantz

I like the fact that I can take my vehicles there and not worry about them being took care of right.

johnny hollar

We are always very pleased with Chris and the work he's done on several vehicles for us. We will continue using his business services as always. In todays society you don't find people that actually do what they tell you they will. Thanks Chris and staff!!!

tammy lackovic

GOOD Work

John Ferdinand

Love these guys!

Terry Bayles

Great service very friendly staff and understanding what expectations from the customer

Phong Tran

I brought my car in for a diagnosis and got an honest breakdown of the cost for a repair,I appreciated the honesty and I would definitely use this shop again.

Robert Hansen

Great place to go

Gary Skoglund

Always a great and friendly service at Richey's Automotive. Chris and his staff have always been friendly, honest and trust worthy. When your car or truck is in need of repairs Chris is always knowledgeble and reliable. I would recommend their services for all your auto and boat repairs. It also doesn't hurt that he is a "Earnhardt " fan ! As I am too! #3 :)

Leslie Holler

Great service,,, very prompt,,, definitely the place to take your vehicle with any service you might need.

David Moser

First time having my vehicle worked on since I have lived in Hickory. I looked at reviews and chose Richeys Automotive. Best decision ever! They are GREAT! Very friendly staff, very cost friendly, and quick service.

shannon edwards

Always the best

Teresa Young

Great job. Just what I have come to expect since using Richey Automotive for more than 40 years.

Vi Price

Great service and staff

Gabe Garnto

Excellent!!! Great service, caring and honest!!! Thank you so much for helping me!!!

Amanda Mallonee, CNC, CPT

Hickory, NC

Chris and the crew at Richey's Automotive are awesome!! Chris went out of his way to make sure my sons truck was running correctly. It now runs great!! If you need a repair on your vehicle. I highly recommend Richey's Automotive. They will do a great job at a fair price. Thank you Richey's Automotive for a great job!!

Travis Greene

Chris, Lori, and the gang are great!

Savannah Minyard

Excellent and timely service.

Judy Evans

Very short wait time. People are always friendly.

Patricia Benfield

Always EXCELLENT!!!

Mark Williams

Fast efficient service - that I can trust!

Wanda Stafford

My vehicle had an issue 2 days before Christmas Eve. Richey's Automotive was not sure they could diagnose the issue let alone fix it before the Holiday break. They fixed it the next day and had it back to me so we would not be stranded over the Christmas Holiday! The parts were still under warranty which saved me a bunch of money. I was thrilled to say the least. This company is stellar and I am happy to be a customer there. So Grateful!!

Kathy Shanley

Richey's Automotive is the best auto mechanic's shop around. They're very knowledgable and friendly. They do fantastic work too!

Todd Baker

Very good job.

John Ferdinand

Recently got an oil change. It was done in the time promised, and the folks there are the best!

Matt Bendzinski

Great service always!

Joey Teague

Excellent and timely service.

Judy Evans

Always friendly and work is fast.

Billy Teague

Always does a good job and tells me what they find when working on my truck. Thanks.

Joe Ramsey

Always get great service.

Michael Robinson

Richey tells it like it is, but he is polite and courteous. His service leaves nothing to be done. Slighty pricey, but worth every penny. Easily a five star.

Carroll Williams

Richey's is the place to go!

Derriann Powell

Did a great job in timely manner.

Robert and Lesa Deardorff

Excellent! Will see you next time I am in town!

Teresa Bowman

Chris always takes time to do the job right and in a timely manner.

David and Donna Shipman

Thank you for always taking good care of me!!!!

Jeff and Michelle Hollar

Very helpful, knowledgeable and friendly!

Stephen Miller

Always good service.

John Ferdinand

Great service, reasonable price, in and out when they say it will be. Very friendly and personable!

Landon Dickerson

Well satisfied with service and availability.

Ray Sites

Richey's Automotive is very efficient and timely. Pricing is reasonable. Have used them for years and been very pleased.

Judy Evans

Always pleasant and courteous.

Patricia Benfield

Always receive the best service at Richey's Automotive!

Michelle Wurz

The workmanship was spot on. Excellent service at a fair price.

Randy and Jerri Willis

Great job! I now have cool air.

Richard Harkness

They are the perfect single woman's auto repair. It's like dealing with family. They CARE!

Barbie Fuller

We trust the care of all of our vehicles to Richey's. Their service is always prompt, friendly, and thorough. Plus they have one heck of a fish fry in December for customer appreciation! Nice folks!

Gary Sain

Thanks for fixing my car.

Danny Austin

Always do a great job.

Gerald Davis

Great and friendly service. Always reminds you of coupons on their website for service.

Ashley Crawford

Outstanding service for many years!

Gene Hensley

They are always able to work me into their schedule. Lori is so courteous and helpful.

Amy Hallman

Excellent attention to my vehicle. Really appreciate the kind and thoughtful performance of the associates. My pick for all the service to my vehicles and boats! AAA+++

Tom Reece

Been taking my cars to Richey's for over 25 years and have always been happy and satisfied with his service.

Deborah Kuehnert

Great just like always.

Howard Williams

I had excellent service as I always do.

George Collins

Excellent service.

Cameron Mchargue

Great folks. Great service. Professional and courteous.

Jerry Falls

Great!!

Erin Slager

Excellent diagnostics & repair!

Jack Rector

Great service!

Rhonda Eckard

Prompt service with a smile!

Phillip Sipe

Richey's has always provided good service and is a company I trust for reliable honest service for all my vehicles. This past visit was no exception. They deliver on time at a fair price.

Stephen Seiler

Great job. I recommend to everyone.

Mark and Sheila Gant

We just moved to the area in April. Discovered Richey's Automotive. We love the place! Clean garage, friendly service, and VERY trustworthy!! I recommend them to ALL of my friends!!

Nancy Dockery

Would not take any vehicle anywhere else for service. Honest and kind. Excellent work and very fair.

Dan Tharpe

We have been going to Richey's Automotive for all our car's servicing for 9 years. You have always been fair and honest. We would highly recommend you to everyone!! Thanks for all you've done to keep our cars going!!

Bob and Marianne Merrill

Richey's Automotive has been our choice for car service for over 15 years! They are very reliable & trustworthy, and we have always received excellent service!

Jay and Rebecca Ambrose

Service and work are always excellent at Richey's.

Charles Jenkins

Excellent service!! Will be back.

Carol Teague

Richey's Automotive has been taking care of my family's cars for twenty years. My family's cars include my work van, my wife's car, my daughter's car, and my sons' cars. I have never had a service or repair problem with Richey's, they always give first rate service.

Bill Vickers

Excellent service as always.

David Willoughby

I will always trust my vehicles to Richey's Auto. 1st class service and nothing left untouched. 5 stars every single visit.

Jean Robinette

We have always received excellent service at Richey's. We take all our cars there to be serviced and have bought a couple of cars from him. We always get excellent service at a reasonable price. Love dealing with them on any issue.

Phil Thorsen

Very friendly people, awesome service, can't ask for any more....except doughnuts in the waiting area...jk.

Barney Stephens

Wonderful service! Especially in Todd Baker, the mechanic who works on our vehicles!

Gina King

The people at Richey's took good care of me in my situation. They understood this was my work vehicle and got me back on the road very quickly. They were Professional, Honest, and Fair. I would recommend them to anyone.

Kemp Roofing

Great service.

Pete Trudell

Always professional and courteous. Won't go anywhere else.

Jimmy Brewer

They are wonderful. I was told I needed an alternator, and it turned out that all I needed was a battery.

Sherry Shannon

Good service as usual. I have been using Richey's Automotive for more than 30 years.

Eddie Dease

We had no problems. Service went well.

David and Lynn Zeiger

I do not take my vehicles anywhere else, because I know that Richey's will do the job right. They stand behind their work, and all their work has been to my satisfaction.

Kathy Cummings

Chris and his crew have been taking care of this Ram for the last 10 years. Had my Dakota before that. Does a great job. No surprises after I take the truck home. My job depends upon this truck, and I don't trust anyone else to do the job. Not as important as the quality work Chris does but important just the same...I am never treated as less intelligent because I am female at Richey's.

Janet Melody

Courteous and professional! Todd Baker was the mechanic on my job, and he was not only honest but fair!

Gina King

Very good service as usual. I bring my car and my truck to Richey's. I also bring my boat there. Service is always excellent.

Robert Wikander

Without question the most trusted.

Wayne Basham

Richey is trustworthy. I have been going to him for years. I wouldn't go anywhere else.

James Eaton